More than 91% of Salesforce customers had installed at least one AppExchange solution over its 20-year run. It wasn't just a marketplace - it was the mechanism that made Salesforce indispensable across every industry. At TDX 2026 in April, Salesforce retired the AppExchange name. AppExchange, Slack Marketplace, and the Agentforce ecosystem are now unified into a single platform called AgentExchange. The URL appexchange.salesforce.com now redirects to the merged marketplace. This isn't a...

The CRM Adoption Problem Was Never About Discipline Every SMB that's struggled with CRM adoption has run the same playbook: enforce a process, set a policy, retrain the team. It doesn't hold. Not because people are lazy - but because the system sits somewhere separate from where work actually happens. Reps are in Slack. On calls. On-site. The CRM is in another tab, waiting for someone to open it, reconstruct the context of a conversation from memory, and type it in - often hours after it...

Salesforce Headless 360 turns the entire Salesforce platform - every record, workflow, and business rule - into an API, MCP tool, or CLI command that AI agents can access without a browser. That means your agents run Salesforce. Your team no longer has to. This guide breaks down exactly what was announced at TrailblazerDX 2026, what it means for your organization in plain terms, and the five steps to start building on it before your competitors do. What Is Salesforce Headless 360? For 25...