Technology for Good

Supporting Nonprofits Through Salesforce

3 year's of giving back through our expertise, our time, and our people.

​

Letter from the Founders

When we started Implementology, we wanted to build a company that solved interesting technical problems while creating meaningful relationships with our customers.

 

As we grew, we realized there were many nonprofits doing incredible work but struggling to get the Salesforce support they needed. Hiring an implementation partner isn't always possible when every dollar is needed for the mission.

​

That's why we joined Pledge 1%.

​

Rather than donating software, we chose to donate what we know best—our expertise.

​

Today, our team contributes 4% of our working hours to helping nonprofits design, implement, and improve Salesforce.

​

Over the past year we've also learned something important. Lasting impact comes from long-term partnerships, not one-off volunteer projects. That's why we've shifted our focus from helping many organizations for a few hours to becoming a true implementation partner for organizations that need ongoing support.

​

This report shares what we've achieved together over the past year—and where we're headed next.

​

Our Pledge

We dedicate 4% of our team's working hours every year to providing Salesforce consulting and implementation services free of charge to nonprofit organizations.

 

We support organizations with:

• Salesforce implementation

• Salesforce Health Checks

• Marketing Cloud

• Process Automation

• Data Cleanup

• User Training

• Architecture Reviews

• Ongoing Advisory

 

2026 At a Glance so far

​

4%
Team hours donated

1
Long-term nonprofit partner

7
Organizations supported since 2023

239
Volunteer consulting hours

11
Training sessions conducted

​

 

Our Journey

From Volunteering to Partnership

 

In 2023, we started volunteering through Catchafire. Like many volunteers, we helped different nonprofits with individual Salesforce requests. Every project felt rewarding. But after a while we noticed something. Many organizations needed more than answers to technical questions. They needed someone who understood their Salesforce org. Someone they could rely on. Someone who could stay involved.

So this year we changed our approach. Instead of splitting our time across multiple organizations, we committed to becoming a dedicated Salesforce implementation partner for one nonprofit. That decision has allowed us to create much deeper impact.

Story Spotlight

Supporting the Hello Neighbor Team

​

When we first started working together, our goal wasn't simply to implement Salesforce. It was to become an extension of their team.
 

Throughout the year we partnered on:

• Salesforce improvements

• New functionality

• User training

• Process optimization

• Ongoing advisory

• Issue resolution

Instead of handing over a project and walking away, we've continued to support them as their needs evolve.

That's exactly the kind of relationship we hope to build with more nonprofits in the future. 
 

Why Salesforce Matters

Many nonprofits receive donated Salesforce licenses.

Far fewer receive the implementation support needed to make those licenses successful.

Technology alone doesn't create impact.

People do.

Our goal is to bridge that gap.

Beyond Technology

Our contribution isn't measured only in hours.

It's measured in:

✔ Staff who feel confident using Salesforce

✔ Processes that save time

✔ Better visibility into fundraising and programs

✔ Teams spending less time managing spreadsheets

✔ Organizations focusing more time on their mission

Looking Ahead

In 2027 we aim to:

• Continue donating at least 4% of our working hours

• Support additional nonprofit organizations

• Publish our first nonprofit implementation guides

• Mentor more nonprofit Salesforce professionals

• Expand our volunteer initiatives

Thank You

Thank you to every nonprofit that trusted us. Thank you to every member of our team who donated their expertise. And thank you to everyone working to make the world a little better.

We're proud to play a small part.